Registre des initiatives en IA

17 initiative(s) courante(s)

• 247

  NECTR – Solution Power Apps – Intégration d’IA Copilot

  We would like to integrate copilot into power apps to be able to help users find and identify data in the database. This will save time for users looking to identify and extract data from the system. We currently have almost 500 users, so enabling AI for this would save a lot of time for these employees.

  Développement Politiques stratégiques Interaction et engagement IA conversationnelle et assistants virtuels

• 14

  MaPaye HRMS Agent Conversationnel

  HRMS Agent Conversationnel (Mark Jarvis)

  Idéation Ressources humaines et services de gestion Interaction et engagement IA conversationnelle et assistants virtuels

• 179

  Centre d’excellence en gestion du changement – Assistant IA

  Change Management Centre of Excellence – AI Assistant: Using a Copilot agent as our dedicated assistant to support the sector by providing answers to questions on change management strategies, services, tools and templates.

  Idéation Politiques stratégiques IA cognitive et générative IA conversationnelle et assistants virtuels

• 250

  Agent Conversationnel du centre de données du MPO

  • Faster access to Data Centre information and processes • Reduced dependency on SMEs and email-based support • Improved staff onboarding and operational efficiency • Supports GoC digital-first and AI-enablement direction

  Développement Politiques stratégiques Interaction et engagement IA conversationnelle et assistants virtuels

• 231

  Smart Assyst

  Assyst is point of entry to all CDOS service requests and it covers many of the ITIL and ITSM practices which is the foundation of any IT organisation - and it has the potential to support most if not all of the ITIL and ITSM practices. The most recent versions of Assyst now have deeply integrated AI functionalities that are embedded in all parts and stages of the IT support process. It includes: A natively integrated Chat Bot for technicians and clients, AI ticket assignment, integration to MS Teams, recommended solutions, automated FAQ generation, natural language system search, risk prediction, conversational coding for Assyst developers, smart ticket assignment and escalation, summarization of knowledge articles, and more Activating and configuring those AI functionalities would require an investment in the Assyst system in order to make it AI ready. There is currently a lot of waste in the various CDOS ITIL practices due to a lack of investment in our ITSM tools. Modernizing Assyst to make it AI ready and turning on many of the newer AI features would joinlty contribute to reduce much of the waste incurred during the delivery of our CDOS services to the organization. It would also be a strong showcase both for CDOS and our clients of the power of AI integrated to a complete service process instead of the common and simple use case of AI conversational agents that may only produce limited and siloed value.

  Idéation Dirigeant principal du numérique Interaction et engagement IA conversationnelle et assistants virtuels

• 134

  LLM Document Chatbot​

  Large language model that can help users ask questions to document sets and get answers, summarize key information, and find data with citations and sourcing. ​

  Développement Sciences des écosystèmes et des océans Interaction et engagement IA conversationnelle et assistants virtuels

• 55

  Natural Language Process (NLP) Chatbot using retrival-augmented-generation (RAG) on DFO PAC Site

  A chatbot that allows users to search DFO PAC website using natural language and return reponses not only on data it was trained on but also incorporating a retrieval of new information found on DFO website as it is updated Azure OpenAI GPT4o/4o mini Text-Embedding-3-Large Open Web UI Crawl4AI (AI-based webscraper)

  Développement Secteur des programmes Interaction et engagement IA conversationnelle et assistants virtuels

• 53

  LLM Document Chatbot​

  Large language model that can help users ask questions to document sets and get answers, summarize key information, and find data with citations and sourcing., including, from documents with multiple templates using prompt engineering approaches Azure OpenAI GPT4o/4o mini

  Développement Secteur des programmes Interaction et engagement IA conversationnelle et assistants virtuels

• 43

  PSPC Concierge

  In partnership with CDOS and Pay Programs, we are agreeing to test the PSPC chatbot with 50 users, slated to start in June. This test will determine if a chatbot is a viable solution to answer generic pay quests.

  Idéation Ressources humaines et services de gestion Interaction et engagement IA conversationnelle et assistants virtuels

• 25

  Help DFO employees navigate CDOS structure and services

  CDOS is a large and complex organisation. Leverage AI to help DFO user access services, understand organization structure, identify SME. Expose know procedures and documentation through natural language. Using enterprise search, agents and other tools and technologies. Integrate existing tools such as Viva topics that already uses AI to identify expert based on multiple communication channels Right now multiple initiatives goes in this direction, but no unified vision, (pocket of knowledge) Currently not a great user experience, cdos internal staff oriented

  Idéation Dirigeant principal du numérique Interaction et engagement IA conversationnelle et assistants virtuels

• 20

  IM Chatbot

  Chatbot to answer Information Management related questions, based on information available on the IM intranet site. This is a work in progress.

  Développement Dirigeant principal du numérique Interaction et engagement IA conversationnelle et assistants virtuels

• 16

  P&C General Chatbot

  P&C General Chatbot (Mark Jarvis) to guide employees to P&C services instead of using the intranet

  Idéation Dirigeant principal du numérique Interaction et engagement IA conversationnelle et assistants virtuels

• 7

  Virtual ITSD agent for clients

  The next phase for ITSD involves deploying a client-facing chatbot. This virtual assistant will allow DFO employees to interact directly with a virtual technician who can guide them to the appropriate IT services on the portal, provide links to FAQs, and offer 24/7 support for simple issues. This will enable our technical staff to focus on more complex tasks that require their expertise.

  Idéation Dirigeant principal du numérique Interaction et engagement IA conversationnelle et assistants virtuels

• 6

  ITSD internal chatbot

  ITSD is currently implementing a simple chatbot leveraging Copilot, to streamline access to its knowledge base for our agents. This initiative aims to further improve the speed and quality of service provided by our technicians by enabling them to quickly locate the information they need to provide support and service to clients.

  Développement Dirigeant principal du numérique Interaction et engagement IA conversationnelle et assistants virtuels

• 9

  SAP AI Chatbot

  SAP AI Chatbot to reduce support requests that need FMA resources

  Idéation Interaction et engagement IA conversationnelle et assistants virtuels

• 11

  Procurement Chatbot

  The purpose of the Procurement Chatbot is to provide timely, accurate, and consistent information to users regarding procurement practices and procedures. This initiative aims to improve client experience, streamline communication, and reduce the manual workload currently required by Procurement staff responding to frequent and repetitive queries.​

  Production Interaction et engagement IA conversationnelle et assistants virtuels

• 12

  P&C AI Chatbot for Pay

  AI Chatbot for Pay to assist with pay questions and errors in LoO (PSPC led) DFO Pilot with PSPC Concierge Chatbot for HR & pay information Provides personalized HR and pay guidance when visiting MyGCPay Concierge provides answers and sources for general questions

  Développement Interaction et engagement IA conversationnelle et assistants virtuels